Across South Africa, a deeply troubling reality is unfolding. First responders — the very men and women who run toward danger when others run away — are increasingly being attacked while saving lives. Ambulance crews are robbed. Emergency vehicles are hijacked. Firefighters face hostility at the very scenes where they are trying to protect homes and families.

In a country already battling one of the world’s highest rates of violent crime, the people who arrive to rescue the injured, extinguish fires, and prevent tragedy are themselves becoming targets.

This must stop.

During a recent community address, Atlantic Fire Services (AFS) Commander Paul Krüger delivered an emotional and urgent plea — not just as a commander, but as someone who has stood on the frontlines of disaster.

He spoke directly about the safety of City of Cape Town Firefighters, who risk their lives every single time they respond to an emergency.

“The City of Cape Town firefighters — those men and women — risk their lives every time they respond to a fire. Sometimes they arrive late because the call came late or the roads are blocked. And then people throw stones.

Ladies and gentlemen, that is unacceptable.”

His words cut through the noise because they reflect a painful truth. Firefighters do not control traffic. They do not control when a call is made. They do not create blocked roads or delayed alerts. Yet they are met with anger and violence when they arrive — often after navigating impossible conditions just to reach a burning home.

And when they are attacked, response slows. Containment suffers. Lives are put at greater risk.

Commander Krüger’s message to Neighbourhood Watches, team leaders, and volunteers was clear:

“You must make sure these brave men and ladies can do their work properly. The relationship between firefighters and the community must be a good one. These people are coming to save lives and houses.”

Fire scenes are already chaotic. Flames spread rapidly. Families are traumatised. Emotions run high. But violence against responders only deepens the tragedy.

Another painful reality was addressed — the disruption often caused by intoxicated individuals at emergency scenes.

“Often, drunk individuals cause problems at fire scenes. As a community, you must ensure that those individuals are removed from the area so firefighters can work.”

This is not about blame. It is about responsibility.

When firefighters are protected, they can move faster. When ambulances are not attacked, patients reach hospitals alive. When communities stand alongside responders instead of against them, tragedies are minimised.

In coordination with City of Cape Town Fire Services, team leaders and Neighbourhood Watch members will carry identifiable name tags and reflective jackets. This allows recognised community leaders to assist firefighters in securing scenes and managing crowds during emergencies.

This partnership model is powerful — but it depends on cooperation. Community cooperation is not optional — it is essential.

Every stone thrown at a fire engine delays rescue.
Every threat against a paramedic risks a life.
Every act of hostility weakens the very system designed to protect us all.

The plea from Commander Krüger is simple and urgent – “Protect the protectors, Stand with them. Clear the way for them. Shield them from harm. Help them do their work. Because one day, the life they are racing to save could be yours.

Together, we must restore respect, safety, and unity around emergency response. Lives depend on it.”